Customers always come first at Rozel. We love to communicate, listen and exchange information with you because this will enable us to understand your needs at an in depth level. At Rozel, you’re not just browsing for furniture, you’re enjoying a luxury tour that stimulates your senses.
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Our Vision
Promoting quality lifestyles for astute customers is our aim. We develop comfortable, quality and trendy furniture to meet the needs of our customers. Our focus is based on three core principles – customer satisfaction, pure comfort and simple luxury, which makes Rozel widely recogniseable to this day.
Here, we don’t rely solely on product quality, we grow our brand from interactions with our customers and their overall experience with us.
Our Mission
For How You Live – Rozel’s furniture collections are not just any home furnishing product, but also a perfect channel to display your unique taste as well as showcasing your status and communicating your values.
Deliver Lifestyle To Your Home
Our logistics team is trained to handle your furniture with utmost care. A special wrapping method is used to ensure the security of your furniture. Punctuality is practiced consistently when delivering so that your luxury pieces reach you on time, safe and sound.
Passionate About Luxury
We believe that one’s furniture is the most important element in a home. It completes a house; making it a home. Our greatest passion is to affect your lifestyle by giving it a touch of the exceptional.
Authentic Concept
Our furniture is inspired by Italian designs.
We meticulously pick each and every material to construct our furniture, entrusting them to the hands of a Furniture Master Maker.
Everlasting Design
is one of the key components in our furniture.
We expect that our furniture can withstand the ravages of time as much as our designs.
World-Class
Craftsmanship
Our furniture is not only designed to be appealing but we also embrace both practicality and functionality. This is achieved by using top-notch materials to construct every piece of furniture.
Pleasurable Comfort
Our objective in making high-quality furniture is to create a sense of comfort that excites you. We understand that comfort is one of the key elements in a home, and we construct our furniture to reflect that.
You Are Our Priority
Beyond Satisfaction
As a token of our appreciation, we would love for you to bring home some limited and unique gifts once your purchase is made. Return home with a warm heart beyond satisfaction.
One-on-one Personalized Service
One-on-one service allows us to carefully listen and analyse your requirements, thus providing you with exactly what you need.
Private Concierge
Sit back, relax in our luxurious lounge to enjoy some freshly brewed coffee as you take your time to decide which luxury pieces will follow you home to compliment the others.
After Sale Follow Up
Our service doesn’t end after your purchase.
We would be absolutely delighted to receive continuous feedback from you. We are always ready to assist you with just about anything: maintenance methods, warranty, and exchange policy.
Professional Consultation
Everyone has a different home and needs for their furniture. Thus, we will gauge your needs by providing customised consultation and proper guidance so that you will receive a product that fits your needs. We cover common queries such as size, colour, and space.
